Privacy and Site Usage Policies
At Elev8Life Ltd, we are committed to safeguarding the privacy of our website visitors and clients; in this policy, we explain how we will treat your personal information.
We may change this policy from time to time so please check this page occasionally to ensure that you’re aware of any changes. By using our website, you’re agreeing to be bound by this policy.
WHO ARE WE
We are Elev8Life Ltd, a holistic health coaching company based in Hong Kong and online.
HOW DO WE COLLECT INFORMATION FROM YOU?
We obtain information about you when you use our website, for example, when you contact us about signing up to receiving our newsletters, products and services, or if you register to attend one of our webinars or workshops.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your check or card information is not held by us.
HOW IS YOUR INFORMATION USED?
We may use your information to:
Send you newsletters or information regarding our services;
Process orders that you have submitted;
Carry out our obligations arising from any contracts entered into by you and us;
Seek your views or comments on the services we provide;
Notify you of changes to our services.
WHO HAS ACCESS TO YOUR INFORMATION?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to our third party service providers and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to send you our regular newsletter). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
HOW LONG WILL WE KEEP YOUR INFORMATION?
We review our retention periods for personal information on a regular basis. We are legally required to hold some information as part of statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
You have a choice about whether or not you wish to receive information from us.
We will not contact you for marketing purposes by email unless you have given your prior consent. The consent will be asked for as part of the process of confirming your subscription to an email list. You can unsubscribe from receiving emails from us at any time by simply clicking unsubscribe link at the foot of our emails. In addition you can change your marketing preferences at any time by contacting us by email at firstname.lastname@example.org
HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION
The accuracy of your information is important to us. If at any point you believe the information we process on you is incorrect or out of date you can request to see this information and have it corrected or even deleted by emailing email@example.com.
WHAT ARE YOUR RIGHTS?
You have the right to ask for a copy of the information Elev8Life Ltd holds about you and for it to be amended or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us firstname.lastname@example.org.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
SECURITY PRECAUTIONS ARE IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION
When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
USE OF ‘COOKIES’
LINKS TO OTHER WEBSITES
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
INTERNATIONAL DATA TRANSFERS
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate or where our internet hosts operate in order to enable us to use the information in accordance with this policy.
Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America and Hong Kong.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this section.
REVIEW OF THIS POLICY
We keep this policy under regular review.
This policy was last updated in May 2018.
If you have any questions relating to the above text please get in touch via our Contact Form, and we’ll get back to you as soon as possible.